1. Information We Collect

When you contact us or place an order, we may collect your name, business name, phone number, email address, business address, website requirements, messages, project approvals and payment confirmation details. You may also voluntarily provide logos, text, product or service details, pictures, testimonials and other assets to build your website. Basic website-use or technical information may be processed where analytics, hosting logs or similar tools are enabled.

2. How We Use Information

We use information to respond to inquiries; discuss requirements and pricing; prepare website content; build, preview, publish and support a website; coordinate payments and renewals; communicate about your project; maintain necessary business records; and comply with applicable legal obligations.

3. Contact Forms, Calls & WhatsApp

Details submitted by contact forms, telephone or WhatsApp may be used to respond to your request and follow up on an ongoing inquiry or project. Messages sent through third-party messaging platforms are also subject to those platforms' privacy practices.

4. Public Website Content

Information you approve for publication on your business website—including business name, phone number, address, payment details, photographs, customer reviews or location—may be publicly visible. Please provide only content you are authorized and comfortable to publish. We seek client approval of website content before live deployment.

5. Payments

We may retain payment status, invoice information or transaction references to verify booking advances, remaining balances and renewal charges. If you pay through a bank, UPI service or other payment provider, that provider handles your payment in accordance with its own privacy and security practices. Do not send sensitive account passwords, PINs or OTPs to us.

6. Hosting & Other Providers

Website hosting, domain registrars, map embeds, social media integrations, video platforms, communication services and other technology providers may process information necessary to deliver their services. Their respective privacy notices and terms also apply. Information is shared with service providers to the extent needed for service delivery, legitimate administration or legal compliance.

7. Cookies & Analytics

Our website and third-party embeds may use essential cookies or similar technologies. Analytics or marketing cookies may be used where such tools are configured and subject to applicable notice and consent requirements. Cookie availability and controls depend on the technologies actually installed. You can generally manage cookies in your browser.

8. Storage & Security

We take reasonable steps appropriate to the type of information and the services used to protect customer and project information from unauthorized access or misuse. However, no internet transmission or storage system can be guaranteed completely secure. We retain information only as reasonably needed for providing services, business records, resolving disputes or fulfilling legal requirements.

9. Your Choices & Requests

You may contact us to request correction or updating of information you have shared, ask questions about how it is used, or request deletion where permitted by applicable law and our legitimate retention obligations. To change or remove details displayed on a published business website, please submit a clear request identifying the information concerned; website change charges may apply under your service agreement.

10. External Links & Client Websites

Links to third-party websites are governed by those sites' own policies. Each business client is responsible for ensuring that any privacy notice, customer data collection, permissions and regulatory disclosures needed on its own published website are appropriate to its business and actual processing activities. This MS Creative Design policy does not automatically replace a client-specific privacy policy.

11. Children's Information

Our services are intended for business-related inquiries. We do not intentionally seek personal information from children through our service inquiry channels. Please contact us if you believe information needs review or removal.

12. Changes to This Policy

We may update this policy to reflect changes in services, technology or legal requirements. The updated version will be made available on this page.